Virtual Training on the Job

Second Blog Entry

Corporations are leaning more to human resources for employees that need additional training at the workplace.  The goal is to empower employees to grow and develop in their workplace.  Part of these training and development programs includes evaluating performances, providing feedback, and outline goals for new hires and employees.  Training and development programs in the workplace are geared towards the behaviors of employees to increase efficiencies and productivity.  In my personal experience, workforce development describes training as teaching operational or technical skills to employees to do the job that he or she was hired for.  Development teaches management teams or professional skilled employees to prepare for present and future job skills needed.  These would include reinforcing internal and external behaviors, coaching and mentoring, employee follow up for measurable performances, and modifying business culture to support new skills introduced into the workplace.  To take training and development one step further, imagine if training and development programs cut the cost of training and introduced virtual world role playing for both upper management and skilled employees.

In the article by Gardner Group, universities are jumping on the band wagon to utilize the use of virtual worlds as part of teaching and learning and is predicted that eighty percent of active internet users will have an avatar of some effect.  (Pettey, 2007)   In the workplace, collaborative and community based learning would be more job specific.  For example, accountants would share a common bond with other accountants in relations to workplace conflict, shared identity, and community oriented environment.  A training module would emphasis the use of an avatar to share adult-learning behaviors, adapting to business ethics, and provide open forum for questions and answers.  In real-life, a new hire or employee may feel intimidated and unawares of what the corporation’s expectations are, whereas in a virtual world, the new employee may have a safe haven for social presence behind his or her avatar.  Another added benefit would be geographically.  To illustrate, a new employee was in China, but the company was based in United States, having an avatar to connect with on line would ease the cultural barriers and allow more open dialogue in a comfortable environment.

The benefits of virtual world training, is that the companies would offer more innovative ways to accommodate training and development needs for employees.  In addition to, cutting costs in training and development.

Pettey, C. (2007, April 24). Gartner says 80 percent of active internet users will have a “second life” in the virtual world by the end of 2011. Retrieved from http://www.gartner.com/it/page.jsp?id=503861

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About cadeleo
My name is Christina DeLeo, I am a grad student working on completing my Master's of Educational Technology degree at Boise State University.

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